Success Story
Impact
Key FM’s integrated support enabled the MISK Foundation to operate multiple community-focused sites without disruption. The foundation experienced improved service efficiency, reduced facilities-related escalations, and enhanced on-site experiences — allowing MISK to focus fully on its mission.
Our Role
- Delivered soft services including cleaning, waste management, and janitorial care.
- Maintained recreation and sports facilities with daily performance-based SLAs.
- Managed landscaping, logistics, and supplementary staffing across all sites.
- Established incident-ready SOPs and consistent service reporting systems.
Client Background
The MISK Foundation is a leading non-profit organization in Saudi Arabia, focused on empowering youth and driving innovation. The foundation oversees multiple high-footfall spaces across Riyadh, including cultural hubs, sports parks, and event venues that require consistent, high-quality facilities management to deliver seamless visitor experiences.
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